We appreciate your business & thank you for helping ours grow
Payment & Refund Policy
Below you will find our current payment and refund/replacement policy. Please read it carefully as this is the official policy in force at the present time. The policy listed below supersedes any other written document you may have received before today’s date. If you have any questions or comments about this policy, please do not hesitate to contact us.
Forms Of Payment
Cash, Check, Debit Card, Credit Card, ACH, Facebook Pay, PayPal, Unfortunately NO VENMO. Sales Tax will be applied to the total cost of the job. Debit/credit card transactions will have a processing fee of 2.9 percent unless otherwise noted. 6.85%. Sales Tax. 2.9% Debit/Credit Card Fee Not Included. ** SAVE MONEY WHEN YOU PAY CASH OR CHECK! NO FEES!!
Any job requiring multiple days of service (two days or more),
are required to pay a 50% down payment by the end of the first day. With the remaining balance due by the end of the last day. Unless otherwise noted.
We will implement a 10% late fee if payments are not received within 15 days after services have been completed. Unless payment arrangements have been written out and agreed upon by both parties with a signed consent Form.
Your life gets busy, & we understand that things come up suddenly. So if you are finding it necessary to cancel, skip, or make changes to your scheduled appointment, PLEASE LET US KNOW ASAP. We respect your time and ask for the same. Reschedule free of charge. If for any reason you no longer wish to receive our services we understand. It is just as important to us to be confident and comfortable in your home as is for you to be comfortable and confident in who shows up to yours. All we ask is that you pay for the time we have already invested in preparation for your appointment.
All cancellation requests on projects not yet started, and over $500 must be in writing and mailed to our local office address. Please indicate why you are canceling and if there is anything we can do to change your mind. We value our customers and do our best to satisfy your needs.
If you are finding it necessary to cancel, skip, or make changes to your scheduled appointment, Tidy Up Today, L.L.C. asks you to provide us with a 48- hour notice. If we do not receive a minimum 48-hours notice, you will not be eligible for any kind of refund to any deposits or down payments already made and will still be liable for any money owed. If a project is canceled after work has already started any amount still owed is due immediately.
The service charge for a returned check is $25.00, plus any fees applied from your financial institution, regardless of the amount of the check, or the reason that it was returned. Returned check amounts are due in cash,cashiers check or M.O. immediately.
Product Warranty Policy
Some of our items have a limited warranty through their manufacture, any mechanical malfunctions of said items should be handled directly with the manufacturer. If you are unsure if you are facing a mechanical malfunction or any potential problems found due from our work, please call us! We will evaluate the situation and help in any way we can.
Thanks for being a valued customer of Tidy Up Today, L.L.C.